Privacy Policy

Effective Date: 12/2025

Answers Inside Transportation LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website or using our services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

We may collect the following types of information:

Personal Information

Full name

Phone number

Email address

Pickup and delivery addresses

Billing information

Organization or facility name

Any information submitted through contact forms

Automatically Collected Information

When you visit our website, we may collect:

IP address

Browser type

Device type

Pages visited

Date and time of visit

Cookies and usage data

2. How We Use Your Information

We use collected information to:

Provide and coordinate transportation or courier services

Respond to inquiries and customer service requests

Process payments and invoices

Improve website functionality and user experience

Send service updates or important notifications

Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information to third parties.

3. Protection of Sensitive Information

As a transportation provider serving healthcare clients, we understand the importance of confidentiality and discretion. We implement appropriate administrative, technical, and physical safeguards to protect information from unauthorized access, disclosure, alteration, or destruction.

While we take reasonable steps to protect your data, no method of transmission over the internet is 100% secure.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website performance.

You may disable cookies through your browser settings, though some website features may not function properly.

5. Information Sharing

We may share information only when:

Required by law or legal process

Necessary to protect our legal rights

Working with trusted service providers who assist in operating our website or business (subject to confidentiality obligations)

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Privacy Rights

Depending on your state of residence, you may have rights to:

Request access to your personal data

Request correction of inaccurate information

Request deletion of personal information

Opt out of certain communications

To exercise these rights, contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

9. Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Answers Inside Transportation LLC